{"id":3,"date":"2026-02-20T12:24:39","date_gmt":"2026-02-20T12:24:39","guid":{"rendered":"https:\/\/carmatesautoparts.com\/?page_id=3"},"modified":"2026-02-20T12:48:54","modified_gmt":"2026-02-20T12:48:54","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/carmatesautoparts.com\/?page_id=3","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">Carmates Auto Parts LTD<\/h1>\n\n\n\n<p><strong>Registered address:<\/strong> 250 Victoria Road, Leicester, LE5 0LF, United Kingdom<br><strong>Email:<\/strong> <a>carmatesautopart@gmail.com<\/a><\/p>\n\n\n\n<p><em>(Company number to be inserted once available.)<\/em><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">1. Introduction<\/h2>\n\n\n\n<p>Carmates Auto Parts (\u201cwe\u201d, \u201cus\u201d, \u201cour\u201d) respects your privacy and is committed to protecting your personal data.<\/p>\n\n\n\n<p>This Privacy Policy explains how we collect, use, store, and protect your information when you:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Visit our website<\/li>\n\n\n\n<li>Create an account<\/li>\n\n\n\n<li>Purchase products<\/li>\n\n\n\n<li>Contact us<\/li>\n<\/ul>\n\n\n\n<p>We process personal data in accordance with the <strong>UK General Data Protection Regulation (UK GDPR)<\/strong> and the <strong>Data Protection Act 2018<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. Data We Collect<\/h2>\n\n\n\n<p>We may collect and process the following personal data:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Identity Data<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Full name<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Contact Data<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Billing address<\/li>\n\n\n\n<li>Delivery address<\/li>\n\n\n\n<li>Email address<\/li>\n\n\n\n<li>Telephone number<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Vehicle Information<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Vehicle registration<\/li>\n\n\n\n<li>Make\/model details<\/li>\n\n\n\n<li>Compatibility information provided by you<\/li>\n<\/ul>\n\n\n\n<p>Vehicle data is collected solely to help identify suitable parts.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Account Data<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Username and password<\/li>\n\n\n\n<li>Order history<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Transaction Data<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Purchase details<\/li>\n\n\n\n<li>Payment confirmations<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Technical Data<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IP address<\/li>\n\n\n\n<li>Browser type<\/li>\n\n\n\n<li>Device information<\/li>\n\n\n\n<li>Cookie data<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. Payment Information<\/h2>\n\n\n\n<p>We do <strong>not<\/strong> store full payment card details.<\/p>\n\n\n\n<p>Payments are processed securely via WooCommerce-supported payment providers. Those providers process your payment data under their own privacy policies.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. How We Use Your Data<\/h2>\n\n\n\n<p>We use your personal data to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Process and deliver orders<\/li>\n\n\n\n<li>Manage your account<\/li>\n\n\n\n<li>Provide customer support<\/li>\n\n\n\n<li>Verify vehicle compatibility (where requested)<\/li>\n\n\n\n<li>Comply with legal obligations<\/li>\n\n\n\n<li>Prevent fraud and misuse<\/li>\n\n\n\n<li>Improve our website and services<\/li>\n\n\n\n<li>Send marketing communications (where you have opted in)<\/li>\n<\/ul>\n\n\n\n<p>We only use your data where we have a lawful basis under UK GDPR.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. Marketing Communications<\/h2>\n\n\n\n<p>If you opt in, we may send you marketing emails about products and offers.<\/p>\n\n\n\n<p>You can unsubscribe at any time by:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Clicking the unsubscribe link in emails, or<\/li>\n\n\n\n<li>Contacting us at <a>carmatesautopart@gmail.com<\/a><\/li>\n<\/ul>\n\n\n\n<p>We will never sell your personal data to third parties.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. Cookies and Analytics<\/h2>\n\n\n\n<p>Our website uses cookies and similar technologies to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Operate the website<\/li>\n\n\n\n<li>Analyse traffic<\/li>\n\n\n\n<li>Improve user experience<\/li>\n<\/ul>\n\n\n\n<p>We use <strong>Google services (including Google Analytics)<\/strong> to understand website usage.<\/p>\n\n\n\n<p>You can control cookies through your browser settings.<\/p>\n\n\n\n<p>Note: You should also implement a proper cookie banner on your site \u2014 the policy alone is not enough under UK law.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">7. Data Retention<\/h2>\n\n\n\n<p>We retain customer and transaction data for <strong>up to 6 years<\/strong> to comply with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tax obligations<\/li>\n\n\n\n<li>Accounting requirements<\/li>\n\n\n\n<li>Legal claims<\/li>\n<\/ul>\n\n\n\n<p>After this period, data is securely deleted or anonymised.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">8. Who We Share Data With<\/h2>\n\n\n\n<p>We may share data with trusted third parties where necessary, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Payment processors<\/li>\n\n\n\n<li>Delivery couriers<\/li>\n\n\n\n<li>Website hosting providers<\/li>\n\n\n\n<li>IT and security providers<\/li>\n\n\n\n<li>Analytics providers (e.g., Google)<\/li>\n<\/ul>\n\n\n\n<p>All third parties are required to respect the security of your personal data.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">9. International Transfers<\/h2>\n\n\n\n<p>We primarily sell within the United Kingdom.<\/p>\n\n\n\n<p>Some service providers (such as Google) may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place as required by UK GDPR.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">10. Your Legal Rights<\/h2>\n\n\n\n<p>Under UK data protection law, you have rights including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Right of access<\/li>\n\n\n\n<li>Right to correction<\/li>\n\n\n\n<li>Right to erasure<\/li>\n\n\n\n<li>Right to restrict processing<\/li>\n\n\n\n<li>Right to data portability<\/li>\n\n\n\n<li>Right to object<\/li>\n\n\n\n<li>Right to withdraw consent<\/li>\n<\/ul>\n\n\n\n<p>To exercise your rights, contact:<\/p>\n\n\n\n<p>\ud83d\udce7 <a>carmatesautopart@gmail.com<\/a><\/p>\n\n\n\n<p>You also have the right to complain to the <strong>Information Commissioner&#8217;s Office (ICO)<\/strong> if you believe your data has been handled improperly.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">11. Data Security<\/h2>\n\n\n\n<p>We implement appropriate technical and organisational measures to protect your data from:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Unauthorised access<\/li>\n\n\n\n<li>Loss<\/li>\n\n\n\n<li>Misuse<\/li>\n\n\n\n<li>Alteration<\/li>\n<\/ul>\n\n\n\n<p>However, no internet transmission is ever completely secure.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">12. Children\u2019s Privacy<\/h2>\n\n\n\n<p>Our website and products are intended for individuals aged <strong>18 and over<\/strong>.<\/p>\n\n\n\n<p>We do not knowingly collect personal data from anyone under 18.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">13. Changes to This Policy<\/h2>\n\n\n\n<p>We may update this Privacy Policy from time to time. The latest version will always be posted on our website.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Carmates Auto Parts LTD Registered address: 250 Victoria Road, Leicester, LE5 0LF, United KingdomEmail: carmatesautopart@gmail.com (Company number to be inserted [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/carmatesautoparts.com\/index.php?rest_route=\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carmatesautoparts.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/carmatesautoparts.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/carmatesautoparts.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/carmatesautoparts.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3"}],"version-history":[{"count":1,"href":"https:\/\/carmatesautoparts.com\/index.php?rest_route=\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":43,"href":"https:\/\/carmatesautoparts.com\/index.php?rest_route=\/wp\/v2\/pages\/3\/revisions\/43"}],"wp:attachment":[{"href":"https:\/\/carmatesautoparts.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}